Aaron Reyes has extensive experience in leadership and customer service roles, primarily in the healthcare and telecommunications sectors. At Optum, positions held include Workforce Analyst, Business Operations Support, Deputy Manager, and Assistant Manager - Behavioral Health, focusing on team coordination, operational problem-solving, and performance management. Prior to Optum, Aaron worked at Expert Global Solutions and iQor as a Team Manager, where responsibilities included supervising and coaching agents, handling escalations, and achieving performance goals. Aaron began a career in customer service with T-Mobile, steadily advancing through various representative and management roles. Aaron holds a BS in Nursing from Holy Angel University, completed from 2005 to 2009.
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