Anna Bazakos is an experienced professional in healthcare, currently serving as the Associate Director of Patient Experience at Optum. With a strong background in operations, change management, and quality improvement, Anna has successfully led initiatives aimed at enhancing patient satisfaction and engagement. Prior roles include Senior Project Manager positions focusing on quality and patient safety, where Anna collaborated with major healthcare organizations to drive impactful patient care improvements. Anna's educational credentials include a BA in Political Science from the University of Colorado Boulder and an MPS in Healthcare Leadership from the University of Denver.
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