April Hetzel

April Hetzel is an experienced professional with 27 years in the Revenue Cycle sector, currently serving as the Associate Director for Revenue Cycle and Growth/Quality Assurance at Optum. Their extensive background encompasses scheduling, authorizations, team management, and quality auditing, with a notable focus on mergers and acquisitions. April has successfully built the Mtn West Quality Assurance department, implementing standard work and SOPs to enhance efficiency. Passionate about connecting with others and improving processes, April is eager to tackle the challenges of integrating operations across the West region. In their spare time, April enjoys spending time with family and dogs.