Optum
Christina Kloida, CCMP, is an experienced Clinical Operations Program Manager at Optum, where responsibilities include defining and leading organization-wide clinical initiatives in collaboration with clinical leadership and IT to enhance patient care and workflows. Christina has previously worked as a Community Health Worker-Intern at Upper Peninsula Health Plan, focusing on population health data and proactive improvement strategies, and served as a Clinical Workplace Experience Program Manager at Cushman & Wakefield, developing customer experience programs. Additional experience includes managing clinical quality at Trillium Family Medicine, overseeing HR and operational activities at various organizations, and establishing growth-oriented policies at Families Together, Inc. Christina holds a Bachelor of Psychology from the University of North Carolina Asheville, a Master’s in Social Work from Northern Michigan University, and a Bachelor of Arts in Psychology from the University of Plymouth.
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