Estephany Lagmay

Estephany Lagmay is an experienced Business Systems Operations Manager currently working at Optum since September 2022, focusing on the WA and OR regions. Previous roles include serving as the Business System Operations Manager and Patient Services Supervisor at The Polyclinic from December 2017 to June 2025. Estephany's career in healthcare also includes positions at SWEDISH MEDICAL CENTER, University of Washington Medical Center, Kaiser Permanente, Pacific Medical Centers, and Minor and James Medical, with a focus on patient access and system operations. Estephany holds a Bachelor of Science degree in Business Administration with a specialization in Management and Operations from the University of Phoenix, as well as a Medical Assistant Certificate from Seattle Vocational Institute.