Ingrid Liu is the Director of Provider and Participant Experience at Optum, where they focus on enhancing healthcare access and simplicity for patients and providers. Prior to this role, Ingrid served as the Director of Operations at AbleTo, where they played a pivotal role in launching a new EHR/care delivery platform and improving provider experience. Ingrid's background includes an MBA from Kellogg School of Management and a B.A. in Biology and Economics from Dartmouth College, along with experience at Genentech and IQVIA. They have been recognized for their contributions to client-centered initiatives and strategic operations throughout their career.
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