Isabel Jaramillo

Isabel Jaramillo currently serves as a Director at Optum since February 2023, bringing extensive experience in healthcare and customer service leadership. Prior roles include Director and Sr. Manager at Change Healthcare and Supervisor at Express Scripts, where responsibilities encompassed compliance monitoring, staff management, and operational issue resolution. Isabel also held the position of Executive Assistant at Express Scripts, managing travel arrangements and coordinating employee recognition events, as well as promoting community involvement initiatives. Earlier experience includes working as an Application Developer/Data Analyst at Liberty Medical Supply, where Isabel played a key role in developing IVR applications that significantly impacted revenue, and as a Customer Service Supervisor at Aegis Communications, focusing on team performance and service levels. Isabel holds a BAS in Non-Profit/Public/Organizational Management from Indian River State College.