Jackie Charles

Jackie Charles is a Product Manager at OptumRx with a strong foundation in project management, product development, and operations within the healthcare sector. Previously, they held various roles at Optum, including Advisory Services Analyst and Consulting Project Manager, where they led significant regulatory compliance initiatives and contributed to enterprise modernization efforts. Jackie has a Bachelor of Business Administration in Operations and Supply Chain Management from the University of St. Thomas. They are passionate about health equity and process improvement, and they embody a collaborative working style grounded in effective communication and relationship building.