Jessica Backus is currently the Director of Business Process Optimization at Optum, where they focus on enhancing operational efficiencies. Previously, they worked as a Senior Manager in Financial Planning Analysis at CVS Health and served as a Revenue Cycle Manager at Coram CVS/specialty infusion services from 2014 to 2021. Their career began at Ernst & Young, where they held the position of Assurance Manager from 2008 to 2013.
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