Joshua Tanner

Joshua Tanner is currently the Director of Business Process at Optum, where they focus on customer experience and capabilities. They have previously held various managerial roles, including Senior Client Relations Manager at Fidelity Information Services and Operations Manager at Circuit City. Earlier in their career, Joshua worked as an Operations and Sales Manager at CompUSA and as a Store Manager at Rent-A-Center. They began their professional journey as the MIS Department Supervisor at Ames. Joshua's leadership philosophy is centered on "empowerment over ego."