Julia Underwood

Julia Underwood serves as the AVP of Operations at Optum since February 2024. Prior to this role, Julia held various positions at SSM Health, including Senior Director of Revenue Cycle- Patient Financial Experience and Director of Patient Services, demonstrating extensive experience in revenue cycle management and patient financial services from October 2016 to March 2024. Julia's career also includes significant roles at National Medical Billing Services as Director of Client Services and at Owensboro Health as Business Office Supervisor. Julia holds a Master of Healthcare Administration from Webster University (2018-2020) and a Bachelor's degree in Organizational Communication from Murray State University (1999-2003).