Kailey Larsen has diverse experience in patient service and customer care, having worked as a Lead Patient Service Representative and Clinical Support Administrator at Optum, where responsibilities included check-in for multiple medical specialties. Prior to that, Kailey served as a Patient Services Representative at The Everett Clinic, handling patient intake, appointment scheduling, and payment processes. Earlier work at Starbucks as a barista involved preparing high-quality coffee drinks, and as a Marketing Intern for the Arlington-Smokey Point Chamber of Commerce, Kailey updated web content across social media platforms. Kailey holds an Associate’s Degree from Everett Community College and a BA in Integrated Strategic Communications, Business, Management, and Marketing from Washington State University.
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