Michael Cowles

Michael Cowles, MBA, is the Director of Program Management at Optum Serve, where they lead initiatives related to the Global Nurse Advise Line. With a robust background as a Senior Account Manager and Associate Director in various programs at Optum, Michael's experience spans over two decades in the military industry as a Career Counselor in the U.S. Army. They hold a Master's degree in Business Administration focused on Organizational Leadership, as well as a Bachelor's degree in Business Administration and Marketing from Post University. Skilled in conflict resolution, operational planning, and administration, Michael is a strong advocate for community and social services.