Monica Federman

Monica Federman currently serves as the Senior Director of Customer Insights & Analytics at Optum, a position held since May 2023. Prior to this role, Monica was with Change Healthcare from November 2019 to May 2023, where responsibilities included serving as Senior Director of Customer Insights and Analytics and as Director of Risk Analytics. Earlier experience includes the role of Senior Data Analyst at Altegra Health and Lead Data Analyst at Change Healthcare, Asia Pacific. Monica's career began at Tillinghast as an Actuarial Analyst and has included various managerial positions in reinsurance systems at Legion Insurance and Signature Captive Solutions. Monica holds a Bachelor of Science in Actuarial Science from Penn State University and a Masters Certificate in Business Analysis from Villanova University.