Shala Ives currently serves as an Advisory Services Consultant at Optum, having progressed from the role of Advisory Services Analyst at the same company from April 2021 to March 2023. Ives holds certifications in Epic Resolute Professional Billing Administration and possesses proficiencies in Epic Professional Billing Claims and Electronic Remittance Administration, as well as Epic Resolute Professional Billing and Hospital Billing Expected Reimbursement Contracts Administration. Prior experience includes positions as Accounting Technician I and II at Southern Nevada Health District, Accounts Payable Specialist and Epic Resolute Professional Billing Business Analyst at UNLV School of Medicine, and AP Specialist at the University of Nevada School of Medicine Multi-Specialty Group.
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