Stephanie McDonald

Stephanie McDonald's work experience includes various roles within the telecommunications industry. Stephanie worked at Optus for a significant portion of their career, starting as an Account Manager in 2007 and progressing to Senior Account Manager and then Major Account Manager. In these positions, Stephanie focused on managing and expanding relationships with national clients and finding solutions to meet their needs. Stephanie also had a role as Team Lead AAM in 2013. Stephanie joined Teleflora in 2004 as an Inside Sales representative before transitioning to Optus. Prior to that, they worked briefly in a Collections position at Liberty Bank of Arkansas/Peoples Bank in 2003. Currently, Stephanie holds the position of Director, Strategic Accounts at Optus since January 2023.

Stephanie McDonald completed their Bachelor of Science degree in Corporate Finance from Arkansas State University, where they studied from 1997 to 2003. In addition to their formal education, Stephanie obtained various certifications related to communications and sales. Stephanie obtained the RingCentral Communications Professional (RCCP) certification from RingCentral in May 2020. In April 2020, they earned the Empathy for Sales Professionals certification from LinkedIn, along with certifications in Learning VoIP and Unified Communications, and Sales: Closing Strategies. Stephanie previously obtained the RingCentral Sales Professional (RCSP) certification from RingCentral in November 2019. Stephanie also has a certification in Ring Central Contact Center, although the specific month and year of obtaining this certification are not provided.