John Leow Heng yi

Device Engineer( learnet project) at OPUS IT Services Pte Ltd.

John Leow Heng yi has a diverse work experience that spans several roles in different companies. John Leow started their career in 2015 as a Grocery Packer at GIANT HYPERMARKET, where they were responsible for store housekeeping, packing fruits and vegetables, and assisting customers. In 2019, they briefly worked as a Sales Promoter at Marigold Pte Ltd.

In 2019, John joined Rayton Solutions as a PC Technician, where they gained experience in setting up new PCs, data migration, troubleshooting, and working with confidential government data. John Leow then moved on to work at the Singapore Police Force in 2020, initially as a TSC trainee and later as a Staff Assistant in the ERT department.

In 2022, John took up a temporary role as a Desktop Engineer at Goldtech Resources Pte Ltd, where they provided technical support for end users, managed IT assets, and liaised with vendors and end users for IT purchases and repairs. John Leow then joined Alphaeus Pte Ltd as a Desktop Engineer in the NCS department.

Currently, John is working at OPUS IT Services Pte Ltd as a Device Engineer for the Learnet project at Changi Naval Base. Their responsibilities include asset management of EUCD devices, Learnnet training and orientation for new users, helpdesk duties, device cloning and PC configuration, as well as other ad hoc tasks assigned by the coordinator or team lead.

John Leow Heng Yi's education history is as follows:

From 2018 to 2020, they attended ITE College East and pursued a Higher Nitec in IT Applications development.

In 2012 to 2015, they studied at North Vista Secondary School and obtained an N-Level degree in Maths.

From 2016 to 2018, they enrolled in ITE Central, where they pursued a Nitec in Social and Web. The field of study for this period is not specified.

In addition to their formal education, John Leow Heng Yi has obtained various certifications and completed online courses. These include:

- CompTIA A+ Core 1 (220-1101) Cert Prep: 4 Storage and Peripherals from LinkedIn

- CompTIA A+ Core 1 (220-1101) Cert Prep: 2 CPUs and RAM from LinkedIn

- CompTIA A+ Core 1 (220-1101) Cert Prep: 3 Core Hardware from LinkedIn

- CompTIA A+ Core 1 (220-1101) Cert Prep: 1 The Basics from LinkedIn

- Windows 10 for IT Support: Troubleshooting Basics from LinkedIn

- Cisco CCNA (200-301) Cert Prep: 1 Network Fundamentals and Access from LinkedIn

- Learning ITIL® from LinkedIn

- Windows 10: Administration from LinkedIn

- Windows 10: Networking from LinkedIn

- Windows 10: Security from LinkedIn

- Troubleshooting Common PC Issues for Users from LinkedIn

- Windows 10 for IT Pros Essential Training from LinkedIn

- Computer Components and Peripherals for IT Technicians from LinkedIn

- Excel: VLOOKUP and XLOOKUP for Beginners from LinkedIn

- Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting from LinkedIn

- Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications from LinkedIn

- Learning PC Maintenance and Performance from LinkedIn

- Professional Call of Duty Shooter (Master 2) from Call Of Duty Forums

- CompTIA IT Fundamentals+ from Udemy

- Microsoft Excel 2019 Level 2 from New Horizons Computer Learning Centers

No information about any degrees or field of study is provided for the certifications and online courses.

Links

Timeline

  • Device Engineer( learnet project)

    May, 2023 - present