Catalin Marin is a Principal Customer Success Manager at Oracle, where they assess customer health and drive growth and renewal for a portfolio with over $9M in annual recurring revenue. With over 7 years of experience in customer service and project management, Catalin has successfully built and managed customer care departments, increasing productivity and capacity significantly. Prior positions include Project/Operational Manager roles at Amber and CGS, where they led teams, implemented performance improvements, and achieved notable growth in service delivery. Catalin's education includes a Bachelor's degree in Agritourism Management from Universitatea „Bioterra” din București, expected to be completed in 2026.
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