Evelyn Orozco

Oracle Consulting Services (ocs) Apps - Customer Experience (cx) at Oracle

Evelyn Orozco currently works at Oracle, where responsibilities include leading an AI-driven Customer Journey event, daily client engagement using Agile Scrum methodology, managing service request severity, analyzing contracts, coordinating customer references in financial services, and supporting a strategic customer executive account. Previously, Evelyn held academic roles at Universidad Externado de Colombia, demonstrating leadership in team management, conflict resolution, and project execution. Experience also includes consulting on corporate social responsibility at Grupo Pacificoco SAS and participation in capital markets at Finvext Club. Evelyn is pursuing a Bachelor of Business Administration, expecting to graduate in April 2024.

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