Hesham Fouad

Hesham Fouad has extensive experience in customer success services and sales within the technology sector, currently serving as Senior Director of Customer Success Services for Africa operations at Oracle since November 2005. Throughout this tenure, Hesham has held various leadership roles, including Services Sales Director and MEA-ACS Digital Services Leader, responsible for Advanced Customer Services across the Middle East and Africa regions. Previously, Hesham worked in sales management roles at FF Solutions and Infocenter Training & Consulting, demonstrating strong capabilities in managing operations, improving processes, and achieving business objectives. Hesham holds a BA in Economics from Misr International University, completed in 2001.