James Chacko is a Senior Technical Manager - User Assistance at Oracle Corporation, where they focus on cloud security documentation and REST API documentation. With extensive experience in project management and document architecture, James has previously held roles such as Senior Principal User Assistance Developer at Oracle and Principal Information Developer at Hyperion Solutions. They earned a Master's Degree in Communication and Journalism from the University of Calicut and have developed proficiency in a variety of technical tools and platforms throughout their career. James has contributed to significant documentation projects in both cloud and traditional on-premises environments.
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