Jan Greenberg is a results-driven User Assistance professional with extensive experience in leadership roles, including senior management positions at Hyperion and Oracle. Notable accomplishments include managing diverse teams in user assistance and information development while fostering staff development and strategic planning. Jan is currently pursuing a Bachelor of Science in Marketing at Northeastern University and has completed master's level courses in Technical Communication at Rensselaer Polytechnic Institute. With hands-on experience in documentation and software development, Jan focuses on delivering high-quality documentation designed to improve usability and increase customer satisfaction.
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