JC

Janine Clauser

Principal Customer Success Manager

Janine Clauser is a seasoned professional with extensive experience in customer success and solution engineering, particularly within the healthcare sector. Currently serving as a Principal Customer Success Manager at Oracle since March 2020, Janine focuses on project risk analysis, customer education on Oracle Cloud best practices, and fostering trusted advisor relationships to enhance business value. Prior roles at Oracle, spanning from 2006 to early 2020, included positions such as Solution Engineering Manager and Principal HCM Solution Consultant, where Janine managed complex delivery activities, conducted extensive requirements analysis, and presented to stakeholders at various levels. Earlier experience includes a role as Team Lead/Business Analyst at Trinity Health and a Recruiter at UPS. Janine holds an MBA and two Bachelor's degrees in Business and Economics from Indiana University South Bend.

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