Oracle
Jose Leonardo Serres has extensive experience in cloud and hardware field operations, currently serving as Vice President of Cloud and Hardware Field Operations – Americas at Oracle since February 2010. Prior roles at Oracle include Director of Business Operations & Planning and Director of Customer Services Delivery, where strategies for service delivery transformation were implemented. Previous experience includes positions at Sun Microsystems, Inc. as Senior Manager and Director in customer service delivery and business operations, as well as Area Manager for LACR Account Management Ops. Early career roles were held as a Technical Consultant at EMSCA and Senior Software Support Engineer at ems, C.A. Jose Leonardo Serres holds a Bachelor of Science in Business with a focus on Management and Leadership from Capella University and completed the AEI Executive Program at IESE Business School.
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Oracle
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Oracle is a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. They also created the world’s first – and only – autonomous database to help organize and secure their customers’ data. Using Oracle technologies, customers build, deploy, run, manage and support their internal and external products, services and business operations including, for example, a global cloud applications developer that utilizes Oracle Cloud Infrastructure (OCI) to power its software-as-a-service (SaaS) offerings; a multi-national financial institution that runs its banking applications using the Oracle Exadata Database Machine; and a global consumer products company that leverages Oracle Fusion Cloud Enterprise Resource Planning for its accounting processes, consolidation and financial planning functions. Oracle Cloud Services offerings, which include Oracle SaaS and OCI offerings, provide comprehensive and integrated applications and infrastructure services delivered via cloud-based deployment models. Oracle Cloud Services integrate the IT components, including software, hardware and services, on a customer’s behalf in a cloud-based IT environment that Oracle deploys, manages, supports and upgrades for the customer and that a customer may access utilizing common web browsers via a broad spectrum of devices. Oracle cloud license and on-premise license deployment offerings include Oracle Applications, Oracle Database and Oracle Middleware software offerings, among others, which customers deploy using IT infrastructure from the Oracle Cloud or their own cloud-based or on-premise IT environments. Oracle hardware products include Oracle Engineered Systems, servers, storage and industry-specific products, among others. Customers generally opt to purchase hardware support contracts when they purchase Oracle hardware products. Oracle also offers services to assist its customers and partners to maximize the performance of their Oracle purchases.