Sergio Queiroz has extensive experience in customer support, procurement, and operations consulting across various companies. Notable roles include Customer Support Coordinator at Alcoa, Business Analyst at Oracle do Brasil, and Operations Consultant at Oracle, where responsibilities involved managing customer relations, analyzing contracts, and leading projects to ensure timely delivery and client satisfaction. Sergio's educational background includes a graduation in Marketing & Advertising from Faculdades Metropolitanas Unidas, a managerial accounting extension course at Harvard University, and a Master's degree in Big Data and Business Intelligence from Universidad Isabel I. Additionally, Sergio has a strong focus on governance, crisis management, and the application of agile and lean management practices in operations.
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