Varun Misra is a Strategic Customer Service Manager at Oracle, bringing around 17 years of experience in the IT industry. Previously serving as a Principal Software Engineer at Oracle from 2011 to 2019, Varun played a crucial role in various projects, focusing on customer support and escalation management. Varun also held the position of Customer Escalation Manager, where they improved customer experiences by proactively addressing issues and collaborating across teams. Before joining Oracle, Varun worked as a Senior Technical Associate at Tech Mahindra from 2006 to 2011, specializing in project transitions and technical support. Varun earned a B.E. in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya in 2006.
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