Orange Grove Center
Keosha Craddock is an experienced customer service professional with a robust background in various roles. Since February 2017, Keosha has served as a Customer Service Advocate at Cigna and concurrently holds the position of Certified Pharmacy Technician at Rite Aid Pharmacy since November 2014, utilizing strong multitasking and communication skills to foster client relationships and ensure quality service. Additional experience includes serving as a Bus Driver for Orange Grove Center since January 2010, where Keosha managed daily delivery schedules while adhering to safety protocols. Previous experience at T-Mobile from May 2008 to September 2009 as a Customer Service Representative involved providing exceptional service through inbound communications and problem-solving. Keosha holds a Bachelor of Business Administration (BBA) in Business Administration and Management from the University of Phoenix and has additional education in Fashion Marketing from American Intercontinental University.
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Orange Grove Center
Orange Grove Center, established in 1953, is a private, non-profit, community-based organization providing support services for nearly 1,200 children and adults with intellectual and developmental disabilities in Hamilton County, TN, and North Georgia. Orange Grove seeks to be a movement, not a place; seeks to be a community, not a setting; and seeks to be a practice, not a promise. We strive to insure that everyone enjoys a truly inclusive daily experience by having partners and a purpose in the greater community. Programs include: therapy services (physical, occupational, speech/language and nutritional management); residential services (including retirement homes for the aging with intellectual disabilities); adult services (community supports, personal assistance, vocational training, employment experiences and services to Georgia residents); health care services (medical and special needs dental clinics,); children’s services (exceptional education and vocational training); recycling services; art, music and dance programs; and activities to engage, stimulate and employ the meaning of living across the lifespan. Orange Grove is home to a dedicated center for innovation, the Morton J. Kent Habilitation Center, and is also on the brink of significant research relating to autism. The center has research affiliations with universities and holds faculty positions. The State of Tennessee’s Department of Intellectual and Developmental Disabilities (DIDD) names Orange Grove Center a 4-Star Award recipient for outstanding services to people with intellectual disabilities.