Orange Jordan
Alaa Omar is a professional with experience in service performance analysis and technical support within the telecommunications industry. Currently serving as a Senior Service Performance Analyst at Orange Jordan since September 2022, Alaa previously worked as a Technical Support Engineer at Globitel from July 2021 to August 2022. Earlier experience includes a role as a RAN Optimization Engineer at Zain Jordan from May 2019 to May 2020. Alaa holds a degree from Yarmouk University.
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Orange Jordan
Orange Jordan is a subsidiary of the global telecom giant Orange, which operates in 26 countries around the world in Europe, Middle East & Africa. As a leading operator in the Kingdom, Orange Jordan offers a comprehensive lineup of fixed, mobile, internet and data services to meet all needs of its expanding residential, personal & business base of about 3.2 million customers. Our Vision is to be the responsible digital leader in Jordan, Our Mission is Offering the best network, innovative digital solutions with unmatched customer experience by empowered Orange teams and our purpose as a trusted partner Orange gives everyone the keys to a responsible digital world. The company has adopted seven core values across its footprint: transparency, customer centricity, caring excellence, results oriented, collaboration and agility. In 2020, Orange Jordan launched an integrated mobile payment solution, Orange Money e-wallet, to enhance financial services in Jordan with full security of mobile financial transactions including withdrawal, transfers, deposits and payments. Through its Enterprise Business Unit, Orange Jordan offers the global expertise of Orange Business Services to companies of all sizes and sectors. It provides a range of corporate solutions, such as UTM, Mobile Security, EDM, DDoS, Cloud and Data Center hosting, IVR, CCTV, VDI, LBA, LAN, Vehicle Tracking and IPTV. The company’s Fiber-to-Business (FTTB) services successfully enable businesses to meet their connectivity needs. Orange Jordan transforms lives and communities through its corporate social strategy, which is based on four pillars: digital inclusion, digital education, entrepreneurship, and green energy. Our key programs include the Coding Academy, Fab Lab, Orange Coursat, the Orange startup accelerator program - BIG, and Digital Centers across the Kingdom.