KC

Kathy Ceuppens

Customer Service Manager at Orange

Kathy Ceuppens has extensive experience in customer service management and team leadership, currently serving as a Customer Service Manager at Orange since 2000, where a focus on optimal personnel placement within Customer Experience is prioritized. Previous roles include Team Leader for various operational, technical, and customer-facing teams and Recruitment and Career Development Advisor. Prior to Orange, Kathy worked as After Sales Support at RSL Communications from 1998 to 2000. Kathy holds a Master's Degree in Bestuurswetenschappen from Erasmus Hogeschool and completed education at Regina Caeli.

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Timeline

  • Customer Service Manager

    November, 2019 - present

  • Recruitment And Career Development Advisor

    April, 2014

  • Team Leader Customer Service

    2002