James Jacob

James Jacob is an experienced professional with a strong background in client relations and technical support. Currently serving as a Client Success Specialist at orangepeople since April 2019, James previously held the position of Technical Support Manager at AECCloud | Powered by The Cram Group from August 2011 to April 2018, focusing on customer relationship and IT service management. Prior to that, James was an Assistant Project Manager at Ceequence Technologies, where responsibilities included client relations and operations management from March 2001 to July 2011. James holds a Bachelor of Bank Management in Accounting and Finance from the University of Madras, completed between 1997 and 1999.