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Donna Fraser

Account Manager at OrderEase

Donna Fraser has over 15 years of experience in sales and account management. In 2018, they were an Account Manager and Client Engagement Specialist at OrderEase. From 2016 to 2018, they were the Sales Manager at Muskoka Springs, where they grew the current territory's revenue by over 7%. Prior to that, they were with The Coca-Cola Company from 2004 to 2016. During their time there, they were promoted to Key Account Development Manager, where they were responsible for building, developing, and maintaining customer relationships with key accounts. Donna also had experience in preparing, presenting, and negotiating complex contracts/proposals with over a 90% success rate. Before that, they were an Account Manager, where they successfully negotiated new and current local business by identifying client's needs and resolving issues. Donna also managed a customer base of inside and outside sales customers (approximately 500 customers) and analyzed customer data and researched market trends to recommend the best product selection and product placement.

Donna Fraser obtained a Bachelor of Business Administration - BBA from Western University in 2001, specializing in Business Administration and Management, General. Donna also obtained a Certificate in Dispute Resolution from York University in 2004 and a Certificate in Negotiations from the University of Toronto in 2002.

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