Rachel Higgins is a Senior Customer Support Engineer currently working at OrderWise since 2025. Previously, they held positions as a Customer Support Engineer and Technical Support Analyst at OrderWise from 2018 to 2019. In these roles, they maintained a high level of customer service, adhered to service level agreements, and served as the key contact for one of the company's largest clients, supporting over 50 physical stores with EPOS hardware and software.
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