Sophie Bukowski is an experienced professional in the IT and project management sectors, currently serving as a Formatrice at Oreegami since November 2023 and as a Scrum Master at Capgemini since June 2012. With a diverse background, Sophie has held various roles including Team Lead, Career Manager, and operational team leader within ITSM/ServiceNow environments, particularly for the client ORANO. Responsibilities included managing teams, maintaining service quality, crisis management, and technical support. Sophie began their career in technical support and administration roles, gaining a solid foundation in IT operations. Education includes a BTS in Administration and Management of Information Technology and accolades as the Best Scrum Master from Scrum Life training.
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