Kimberly (Blancke) Holbrook

Kimberly (Blancke) Holbrook has extensive experience in various roles within the automotive industry. Most recently, they joined Origence in 2022 as the Dealer Client Experience Manager. In this role, they are responsible for managing the client experience for dealerships.

Prior to their current position, Kimberly worked at MSX International from 2020 to 2022. Kimberly held the role of District Manager Aftersales / Team Lead for GM, where they oversaw 37 GM dealerships in the South Central region. Their responsibilities included driving revenue, increasing retention, and growing General Motors' Parts Market Share. Kimberly also managed a team of 5 DMARs, handled conflicts with dealers, and facilitated the onboarding and training of new team members.

From 2019 to 2020, Kimberly worked at Morley as a District Sales Manager - Cadillac. Kimberly was responsible for 84 dealerships in the North Central region, focusing on sales and aftersales. Kimberly consistently achieved double-digit growth in monthly sales and increased total sales by over 11% year over year. Additionally, they provided coaching and consultation to dealerships to help them meet their objectives.

Prior to Morley, Kimberly worked at MaritzCX as a Sales Director from 2018 to 2019. In this role, they supported strategic renewals and growth within the existing customer base, developed and grew their territory, and delivered sales presentations to CXO level executives.

From 2015 to 2018, they worked at J.D. Power as an Account Executive in the Insurance Practice. Kimberly managed sales, client services, and account development in the Insurance and Healthcare practice, supporting customers with syndicated research, consulting, and call center solutions. Kimberly also designed and executed marketing campaigns.

Before their time at J.D. Power, Kimberly worked at Bank of America from 2012 to 2014 as the VP; Retail Client Manager. Kimberly successfully rebuilt a vacant territory, increasing sales volume by 73% and RV business by over $20 million. Kimberly was responsible for managing 150-200 Auto and RV dealerships in the indirect lending market.

From 2007 to 2012, they worked at Chase Auto Finance as a Credit Analyst / Underwriter. Their responsibilities included analyzing and decisioning credit applications, managing a territory of over 90 dealers, and conducting regular visits to address concerns and discuss new business strategies.

Kimberly's early career was at Ford Credit from 1995 to 2006. Kimberly held various positions including Business Specialist, Dealer Services Supervisor, and Customer Service Representative. Kimberly was involved in projects such as e-contracting and created training materials for dealerships.

Overall, Kimberly (Blancke) Holbrook has a diverse and extensive background in the automotive industry, with experience in areas such as dealer management, sales, customer experience, and credit analysis.

Kimberly (Blancke) Holbrook earned a Bachelor of Arts (B.A.) degree in Sociology from Albion College. Kimberly attended the college from 1990 to 1994.