Origina is the world's leading independent third-party software maintenance and support provider for IBM software. Our vision is to change the software world, and our mission is to deliver outstanding software maintenance services that champion customer rights and unlock value, by a passionate team of experts.

Origina provides the next generation of software support by extending the lifecycle of the software, protecting the security and stability of the software, and enhancing the functionality and performance of the software.

Customers that switch from IBM to Origina for software support and maintenance realize fixed-cost savings that reach up to 50 percent annually. Our software maintenance strategy further maximizes the value of IBM software by extending its longevity and removing the need for forced upgrades.

Our independent Global IBM® Experts provide dedicated support for more than 800 IBM products licensed under the Passport Advantage program. Customers enjoy 24x7x365 customer support tied to a binding Service Level Agreement (SLA) which delivers response times as quickly as 30 minutes from when an issue is raised.

IBM products supported by Origina include: MQ Series, Db2, WebSphere, Tivolo, FileNet, Cognos, Rational Team Concert, OpenPages, SPSS, Sterling Order Management, Business Process Manager, and Z Mainframe, plus many more. Origina also supports products which were divested to HCL Technologies or other companies, such as Domino/Lotus.

Discover the value in switching to a third-party support provider like Origina.

Enterprise Software

IT Services

Origina

Shannon Mahaffey

Frank Murphy

Josh Warren

Tomás O’leary

Rowan O’donoghue

Ron Belt

Kelly Macmanus

Hari Candadai

The Leadership Team at Origina drives the strategic vision and operational excellence of the company. Comprised of key executives like the Senior Vice President of Global Enterprise Accounts, Chief Operations Officer, and Senior Vice President of Global Marketing, this team focuses on overseeing business growth, optimizing service delivery, and enhancing customer engagement. Their collective efforts ensure that Origina remains the premier independent provider for software maintenance, championing customer rights and innovating solutions that extend the lifecycle and value of IBM software.

Leadership Team

Sales and Business Development Team

Customer Success Team

Technical Support and Operations Team

Leadership Team

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Team members

Other teams at Origina

Sales and Business Development Team

Customer Success Team

Technical Support and Operations Team