Orlando Health
Karon Farrell has extensive experience in technical support and insurance operations, currently serving as a Service Desk Analyst II at Orlando Health since October 2017, providing second-tier support and troubleshooting guidance. Prior roles at this organization include Service Desk Analyst I and Accounts Receivable Representative II, where responsibilities involved technical assistance, resolving account issues, and ensuring compliance with billing guidelines. Previously, Karon worked at Memorial Sloan Kettering Cancer Center in various capacities such as Insurance Specialist and Revenue Operations Specialist, focusing on managing patient accounts and optimizing the insurance revenue cycle. Karon holds a Bachelor's Degree in Science in Information Technology from the University of Phoenix and a High School Diploma in Liberal Arts and Sciences from James Madison High School.
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Orlando Health
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Orlando Health is a not-for-profit healthcare organization with $6.2 billion of assets under management. The system spans nine Florida counties with nearly 450 locations that include 13 wholly-owned hospitals and emergency departments; rehabilitation services, cancer centers, heart institutes, imaging and laboratory services, wound care centers, more than 300 physician offices for adults and pediatrics, and 11 urgent care centers in partnership with CareSpot Urgent Care.