Karon Farrell

Karon Farrell has extensive experience in technical support and insurance operations, currently serving as a Service Desk Analyst II at Orlando Health since October 2017, providing second-tier support and troubleshooting guidance. Prior roles at this organization include Service Desk Analyst I and Accounts Receivable Representative II, where responsibilities involved technical assistance, resolving account issues, and ensuring compliance with billing guidelines. Previously, Karon worked at Memorial Sloan Kettering Cancer Center in various capacities such as Insurance Specialist and Revenue Operations Specialist, focusing on managing patient accounts and optimizing the insurance revenue cycle. Karon holds a Bachelor's Degree in Science in Information Technology from the University of Phoenix and a High School Diploma in Liberal Arts and Sciences from James Madison High School.