Formed in 1982, the Orleans Parish Communication District is the PSAP for all emergency communications via 9-1-1 within Orleans Parish.  The agency employs over 150 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans.  OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).

Government

Law Enforcement

Orleans Parish Communication District

Heather Hilliard

Danielle Wilson

Erica Mercadel - Hayes

Cory Davis

Ryan Eleew

Nishe Caire

Kathrine Cargo

Cassandra B. Robert

Bill Irwin

The Technical Team at the Orleans Parish Communication District ensures the seamless operation and maintenance of all technical systems critical for 9-1-1 emergency communications. This includes managing GIS for accurate location data, overseeing the Computer-Aided Dispatch (CAD) systems, and supporting IT infrastructure to guarantee reliable and efficient emergency response services.

Technical Team

Operations Team

Technical Team

About

Team members

Other teams at Orleans Parish Communication District

Operations Team