Nicole Rahn

Customer Operations Manager at O'Rourke Petroleum

Nicole Rahn has a diverse work history. Nicole started their career at Southgate Coins in 2008, where they served as an Assistant Manager. Their responsibilities included managing store inventory, web sales, supplies, customer records, and the shipping department. Nicole also provided training to new associates and acted as a vendor liaison.

In 2013, Nicole joined the Texas Department of Family and Protective Services as an Adult Protective Services In-Home Investigator III. In this role, they investigated reports of abuse, neglect, and exploitation of elderly and disabled adults. Nicole conducted interviews, gathered information for evaluation, and developed service plans to provide adult protective services. Nicole held this role until 2015.

From 2015 to 2021, Nicole worked at Mansfield Service Partners. Nicole started as an Executive Assistant and later transitioned to the role of a Customer Operations Manager. As an Executive Assistant, they collected and analyzed data to monitor business development performance, created sales reports, and designed data-intensive spreadsheets. Nicole effectively communicated these insights to managers. As a Customer Operations Manager, they managed a dedicated customer team and ensured successful service and transactional execution. Nicole collected and analyzed data to monitor business development performance and was responsible for the long-term success and profitability of customers.

Overall, Nicole Rahn has shown strong skills in data analysis, communication, team management, and operational leadership throughout their work experience.

Nicole Rahn earned a Bachelor of Science (B.S.) degree from the University of Nevada, Reno in 2013. Their field of study was Community Health Sciences (Public Health) and Gerontology. In 2019, they attended the University of Houston, but no degree is specified in the information provided. Nicole also obtained certification in CPR/AED/First Aid (Adult and Infant) from the American Heart Association in February 2020.

Links

Timeline

  • Customer Operations Manager

    June, 2021 - present

  • Executive Assistant

    July, 2015

View in org chart