Angelo Esguerra has extensive work experience in the field of technology and telecommunications. Angelo is currently working as a Network Engineer at Orro Group since July 2021. Prior to this, they were employed at Comscentre as a Network Engineer starting from April 2016.
Before their role at Comscentre, Angelo worked at TPG Telecom as a Service Assurance Engineer (Priority Escalations Coordinator) from April 2014 to April 2016. In this position, they were responsible for managing work orders, hardware replacements, circuit restoration, and performing various testing and troubleshooting tasks related to ADSL, SHDSL, EFM, NTU One Access Equipment, and cable lines.
Early in their career, Angelo worked at Sykes as a Technical Support Professional from June 2011 to January 2014. Here, they provided product support and process knowledge to fellow agents, managed escalated orders, and conducted circuit builds and testing. Angelo also gained expertise in configuration and troubleshooting of various high-bandwidth equipment.
Additionally, Angelo held the role of a Technical Support Representative at Sykes from March 2008 to June 2011. In this role, they provided technical support for remote access services, managed supervisory/escalation calls, and supported clients from different regions.
Angelo Esguerra obtained a Bachelor's degree in Information Technology from Young Freshers Jobs in Philippines. Angelo completed their degree from 2004 to 2008. In addition to their degree, they also obtained a certification as a Cisco Certified Network Associate from Cisco in December 2014.
July, 2021 - present