ORS Group
Carmen Lloyd is a seasoned professional in the employment services sector, currently serving as the National Onboarding and Performance Manager at ORS Group since May 2021, following a role as Performance and Strategy Coordinator focused on NDIS. Previously, Carmen held multiple managerial positions within APM and ORS Group, including DES Business Manager and National Employment Support Manager, demonstrating expertise in staff mentoring, performance monitoring, and recruitment strategies. Carmen's background includes extensive experience in managing programs related to Disability Employment Services (DES) and job seeker assistance (JSA), with a strong emphasis on performance outcomes and customer service. Carmen holds a Bachelor of Health in Health Services Management/Health Promotion from Western Sydney University and has a foundational career that included managerial experience at McDonald's Corporation.
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ORS Group
Our Purpose (why we exist): "To provide services that work" What we do: "Improve lives” ORS has been in the business of making a difference to people with disability and injuries for 30 years! ORS provides a range of allied health and workplace rehabilitation services across key industries such as the NDIS, Workers Compensation, Health, Injury Prevention and Aged Care. Our service delivery is underpinned by clinically informed, evidence based and person-centered practices which empower others to reach their potential and achieve their goals. We are a registered NDIS provider, ISO 9001 and NSDS certified, Comcare accredited, and are on major workplace rehabilitation panels including: icare, Department of Veterans Affairs, ACT Government, Defence Housing Australia, and Worksafe ACT. We are members of the Australian Association for Rehabilitation Counsellors (ASORC), Australian Rehabilitation Providers Association (ARPA), Association for Positive Behaviour Support and National Disability Services (NDS). We employ a wide range of Allied Health professionals including experienced and accredited Occupational Therapists, Psychologists, Physiotherapists, Exercise Physiologists, Rehabilitation Counsellors, Behaviour Support Practitioners, Speech Pathologists and Registered Nurses who have experience working with complex and high needs clients across all age ranges and disability/injury presentations. A large percentage of our Consultants are culturally and linguistically diverse (32%) with many who also speak other languages including Mandarin, Cantonese and Arabic. ORS proudly employs people with lived experience of disability and with family members with lived experience; and people who identify as LGBTIQA.