Carmen Lloyd

Carmen Lloyd is a seasoned professional in the employment services sector, currently serving as the National Onboarding and Performance Manager at ORS Group since May 2021, following a role as Performance and Strategy Coordinator focused on NDIS. Previously, Carmen held multiple managerial positions within APM and ORS Group, including DES Business Manager and National Employment Support Manager, demonstrating expertise in staff mentoring, performance monitoring, and recruitment strategies. Carmen's background includes extensive experience in managing programs related to Disability Employment Services (DES) and job seeker assistance (JSA), with a strong emphasis on performance outcomes and customer service. Carmen holds a Bachelor of Health in Health Services Management/Health Promotion from Western Sydney University and has a foundational career that included managerial experience at McDonald's Corporation.