Julia Fahrutdinova is an experienced professional in Customer Experience and CRM, currently serving as Leiterin Customer Experience und CRM at Orthomol pharmazeutische Vertriebs GmbH since August 2020. Previous roles include Teamleiterin Customer Experience und CRM and Team Lead CRM, focusing on customer care, digital platforms, and CRM processes. Prior experience encompasses leadership positions in customer lifecycle and retention at Handelsblatt Media Group and Handelsblatt GmbH, as well as extensive work in campaign management at Telekom Deutschland GmbH. Julia Fahrutdinova holds a Diplom in Wirtschaftswissenschaften from FH Bonn-Rhein-Sieg, completed in 2006.
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