Christopher Lavoie

Christopher Lavoie is a Level 2 Help Desk Technician at Orthopaedic Specialty Group since April 2021, responsible for administering Microsoft 365, Active Directory, and various IT solutions while providing troubleshooting support across multiple platforms. Prior to this role, Christopher served as the Academic Computing Systems Support Supervisor at Sacred Heart University, where responsibilities included managing the Blackboard Transact system and overseeing the ID card system. Additionally, Christopher has experience as an Adjunct Professor teaching Introduction to Information Technology and worked as a Notebook Service Technician diagnosing and repairing university-issued computers. Early roles included customer service positions at Bowlero Corporation, where responsibilities ranged from counter desk management to shift leadership. Christopher holds a Bachelor of Science in Computer Science from Sacred Heart University.