Mandy Hiatt

Mandy Hiatt is a seasoned professional with extensive experience in customer success and technology support. Currently serving as a Strategic Customer Success Manager at Orum since January 2022, Mandy previously held roles at the University of North Carolina at Greensboro, where responsibilities included departmental reporting, incident management, and operational support as a Call Center Supervisor and Technology Support Analyst. Mandy's career also includes experience as a Social Work Assistant at Shannon Gray Rehab Center, focusing on social service assessments and discharge planning. Educationally, Mandy holds a Bachelor of Arts in English and a Bachelor of Social Work from the University of North Carolina at Greensboro.