Monica Nogle

Monica Nogle is a technical support professional with extensive experience in providing customer support and quality assurance in the tech industry. Currently serving as a Technical Support Representative at Orum since October 2023, Monica previously worked at Samsara as a Technical Support Specialist, where responsibilities included troubleshooting technical issues, collaborating with cross-functional teams, and contributing to process improvements for customer satisfaction. Prior experience as a Quality Assurance Specialist at Matricom involved developing test cases, conducting root cause analysis, and ensuring product quality through effective collaboration. Monica holds an Associate of Science in Computer Science from Edison State Community College, earned in July 2020.