Orwell Housing Association provides homes for over 7,500 residents by managing approximately 4,000 properties, throughout Suffolk, Norfolk, Cambridge and Essex. We provide care, support, housing management, property development and estate services. #teamorwell

🏆 Proud to be #disabilityconfident

Property Development

Orwell Housing Association

Orwell Housing Association's headquarters in Ipswich, United Kingdom

Wendy Evans-Hendrick

Julie Rush

Hayley Cheshire

Michelle Harrison Fcipd

Joanna Oldham

Rosie Wagstaff

The Human Resources and People Management team at Orwell Housing Association is dedicated to fostering a supportive and productive work environment for all employees. They manage recruitment, talent acquisition, and workforce development while overseeing payroll and employee relations. This team ensures compliance with relevant regulations and promotes initiatives that enhance staff well-being, aligning with the organization’s commitment to being a Disability Confident employer.

Human Resources and People Management

The Customer Support and Engagement team at Orwell Housing Association focuses on enhancing resident satisfaction by providing assistance and resources tailored to individual needs. This dedicated team of support workers, housing officers, and customer insight specialists addresses inquiries, offers personalized support, and gathers feedback to improve services and foster a strong sense of community among residents. Through their efforts, they ensure that every resident feels valued and supported in their housing experience.

Customer Support and Engagement

The Customer Support and Service Management team at Orwell Housing Association is dedicated to ensuring the satisfaction and well-being of residents by providing responsive support and efficient service management. They facilitate seamless communication between residents and the association, coordinate repairs and maintenance, manage supported housing services, and oversee the overall service delivery to enhance community living.

Customer Support and Service Management

The People and Culture Team at Orwell Housing Association is dedicated to fostering a positive and inclusive workplace environment, supporting employee development, and ensuring a strong organizational culture. They manage initiatives related to recruitment, training, and employee well-being, while also advocating for diversity and inclusion within the organization, aligning with their commitment to being #disabilityconfident.

People and Culture Team

The Information Technology Team at Orwell Housing Association is responsible for maintaining and enhancing the organization's technology infrastructure to support effective housing management and resident care. They ensure the seamless operation of IT systems, drive digital transformation initiatives, and provide technical support to staff, enabling efficient service delivery across all properties.

Information Technology Team

The Marketing and Communications team at Orwell Housing Association is responsible for promoting the organization's services and values through strategic marketing initiatives and effective communication. This team manages digital and traditional outreach efforts, ensuring accurate messaging that resonates with residents and stakeholders while enhancing the overall brand presence in the communities served. They also focus on fostering engagement and support for the housing and care services provided by Orwell.

Orwell Housing Association

Org chart

Teams

Human Resources and People Management

Customer Support and Engagement

Customer Support and Service Management

People and Culture Team

Information Technology Team

Marketing and Communications

Offices

Orwell Housing Association

Org chart

Teams

Human Resources and People Management

Customer Support and Engagement

Customer Support and Service Management

People and Culture Team

Information Technology Team

Marketing and Communications

Offices

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