Jon Goodman is a Workforce Analyst at Osaic since August 2023, bringing extensive experience from the Zappos Family of Companies, where roles included Lead Customer Loyalty Team Text Analyst and various analyst positions. At Zappos, Jon developed insights through the Kapiche Analytics Texting Tool, trained staff on internal tools, and produced detailed reports utilizing technologies like Excel and Tableau. Prior experience includes serving as Assistant Bar Manager, Instructor, and Graduate Assistant at the University of Nevada-Las Vegas, with a focus on criminal justice education and research. Jon holds a Master of Arts in Criminal Justice and Corrections and a Bachelor's degree in the same field from the University of Nevada-Las Vegas.
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