Alphonsa Rajeev is an accomplished Information Technology Service Delivery Manager with extensive experience in IT service management and delivery. Currently, at OSB Group since March 2023, Alphonsa leads IT Service Desk and Service Management functions, ensuring seamless IT support services. Previous roles include Delivery Head at Peel-Works and Service Delivery Manager at Kyndryl, where responsibilities included end-to-end project delivery and alignment with statements of work. Alphonsa also served as Service Delivery and Project Manager at IBM, successfully leading Ansible Tower implementation, cloud migration initiatives, and various project management tasks. Alphonsa holds a Bachelor of Science degree in Electronics from Mahatma Gandhi University and has furthered education at CMS College of Engineering and Technology.
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