OSF Innovation
Heidi McDaniels is currently a Performance Improvement Specialist at OSF Innovation, having started in June 2023. Prior to this role, Heidi served as Supervisor of Centralized Referral Management at OSF OnCall from August 2021 to June 2023, and held various positions at OSF Ministry Services, including Team Lead and Home Transition Specialist from April 2017 to December 2021. Heidi's experience also includes working as a Home Care Coordinator and Marketing Assistant at OSF Home Care from July 2012 to April 2017, as well as serving as a Department Manager at Walmart from July 2009 to July 2012. Heidi holds a Bachelor of Business Administration with a focus on Health Care Administration from Western Governors University and an Associate's degree in Liberal Arts and Sciences from Illinois Central College.
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OSF Innovation
OSF HealthCare launched OSF Innovation in 2016 as a means to embrace change and take on the largest health care challenges. Our focus areas seek to advance simulation, better serve our most disadvantaged populations, empower elderly patients and their caregivers, and radically improve access to care.