Rachel Murphy, CQA, is an experienced professional with a strong background in claims analysis, benefits administration, and safety performance across various industries. Currently serving as a Claims Analyst at Osmose since June 2015, Rachel oversees workers' compensation and light duty policies. Prior to this role, Rachel managed absence plans as a Benefits Administrator at Osmose and held positions as a Flight Operations Publications Specialist at ExpressJet Airlines and Benefits and Compliance Specialist at Global Aviation Holdings/North American Airlines. Earlier career experiences include roles at Delta Air Lines, where Rachel focused on safety performance analysis, benefits management, and payroll training. With expertise in policy development, program management, and compliance, Rachel has contributed significantly to enhancing operational efficiencies and employee support throughout their career.
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