Clarice V.

Clarice V. currently serves as the Client Experience Market Lead at OSOME since September 2025. Prior to this role, Clarice held the position of Customer Support Team Lead at Canva from September 2019 to September 2025, where responsibilities included leading multiple support teams, directing strategy and onboarding, enhancing SLA adherence, and collaborating with cross-functional teams to improve user experiences. Clarice also has experience as a Social Media Specialist at Canva, focusing on customer engagement and support strategy across social platforms. Clarice began professional experience as an intern at the World Trade Center Metro Manila in mid-2018. Clarice earned a Bachelor of Arts in Communication Arts, specializing in Speech Communication, from the University of the Philippines Los Baños between 2015 and 2019, after completing studies at Muntinlupa Science High School from 2011 to 2015.